This was the third handle I ordered from Beaver-Tooth, the first two were perfect, this one however had a crack that ran all the way through the handle. I’m giving this five stars because of their professionalism, I was impressed by the speed in which they handled this situation. Because of their dedication to customer service I have since ordered another handle and plan to order more. Did I say customer service I meant to say customer care, thumbs up Beaver-Tooth.